Holiday Processing Policy


Turnaround time is based on a schedule of 24/5, or Monday 12am – Friday 11:59pm, in the Eastern Standard Timezone (EST or EDT depending on time of year).  Some North American holidays are excluded from this.  See below for holidays where processing is temporarily suspended and where turnaround would be impacted.


List of Holidays:

  • New Year’s Day (January 1)
  • President’s Day (Third Monday in February)
  • Good Friday (Friday before Easter Sunday)
  • Labor Day (First Monday in September)
  • Columbus Day (Second Monday in October)
  • Christmas Day (December 25)
  • Boxing Day (December 26)


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